A Big Disappointment...
A little off-topic today, but I feel the need to vent.
Christmas is coming (I know there's plenty of time but I hate malls and I like to get shopping out of the way). My 2 year old daughter absolutely loves a cartoon on Noggin called Oswald. If you've never heard of Oswald, it's a cartoon about a kind, blue octopus and his friends. I thought wouldn't it be great if I could get her a stuffed Oswald doll to play with...
So I searched everywhere I could think for an Oswald plush. They have them on eBay, but they're way overpriced and some of them are used.
I managed to find just one site that sold an Oswald plush and said they had them in stock. So I placed my order, received my confirmation email, and waited for it to be shipped. And I waited. And waited. Twice I emailed their customer service asking for a status. Twice I got no response.
Finally, I found their telephone number and called only to hear "I'm sorry, the number you dialed is no longer in service."
I got so mad. Why did their site allow me to enter my credit card info if they are no longer there? (I'm assuming they're no longer in business).
My credit card wasn't charged and I'm not out of money, but I am out a big, blue octopus named Oswald.
It's hardly the end of the world, but it would have made my little girl happy. I just don't see why they would leave all of their links and the shopping cart running if they're no longer there. It's bad business.
Oh well....the search for Oswald continues.... :)
Christmas is coming (I know there's plenty of time but I hate malls and I like to get shopping out of the way). My 2 year old daughter absolutely loves a cartoon on Noggin called Oswald. If you've never heard of Oswald, it's a cartoon about a kind, blue octopus and his friends. I thought wouldn't it be great if I could get her a stuffed Oswald doll to play with...
So I searched everywhere I could think for an Oswald plush. They have them on eBay, but they're way overpriced and some of them are used.
I managed to find just one site that sold an Oswald plush and said they had them in stock. So I placed my order, received my confirmation email, and waited for it to be shipped. And I waited. And waited. Twice I emailed their customer service asking for a status. Twice I got no response.
Finally, I found their telephone number and called only to hear "I'm sorry, the number you dialed is no longer in service."
I got so mad. Why did their site allow me to enter my credit card info if they are no longer there? (I'm assuming they're no longer in business).
My credit card wasn't charged and I'm not out of money, but I am out a big, blue octopus named Oswald.
It's hardly the end of the world, but it would have made my little girl happy. I just don't see why they would leave all of their links and the shopping cart running if they're no longer there. It's bad business.
Oh well....the search for Oswald continues.... :)
posted by Mike Collins at 1:35 PM
4 Comments:
Awwww, my niece loves Oswald too. If I find him anywhere, I'll send you the link. Good luck! (:
Thanks Samia! That's sweet of you.
Sorry to hear this. Oswald is the sweetest and I want one for my little boy, too. Seems odd that you can find the supporting characters, but not the star of the show! -Linda
Hi Linda,
It really is frustrating to see Henry and Weenie Dog available, but not Oswald. But if I do find him, I'll post the link here so you can get one for your son too.
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